Privacy Policy

Parties:

“We” refers to Definition Lawn Care, including terms like “us,” “our,” and “ours.”
“You” refers to (a) individuals or entities requesting a quotation or agreeing to receive our services, and (b) users of our website. The term “your” corresponds to this meaning.

Definitions:

“Content” includes information, text, graphics, logos, icons, images, audio, videos, software, data compilations, page layouts, underlying code, metadata, or any material that can be stored electronically and appears on our printed materials, website, or social media channels.
“Service(s)” refers to the products and services we provide to you.
“User” denotes any third party accessing our website who is not employed by us.
“Website” encompasses our sites (including definition-lawncare.uk, definition-lawncare.co.uk, definition-lawncare.com, definitionlawncare.uk, definitionlawncare.co.uk, and definitionlawncare.com) and any sub-domains, unless explicitly excluded by their own terms and conditions.
“Writing” includes email, SMS, WhatsApp messages, and other digital forms of communication.

This privacy policy explains how we use and protect any personal data you provide to us.

Data We May Collect:

Your name and job title.
Your contact information, including property address, email address, and phone numbers.
Demographic information such as postcode, preferences, and interests.
Additional information relevant to customer surveys and offers.
Your bank account details.

We collect and process personal data primarily to provide our services to you and others. This may include:

Internal record keeping.
Improving our products and services.
Sending promotional content about products, services, and special offers that we think you may find useful.
Addressing inquiries.
Managing our business administration.
Processing payments for services.
Conducting market research.

Links to Other Websites:

Our website may contain links to external sites. Once you leave our site via these links, we have no control over those websites and cannot be responsible for their privacy practices. We recommend that you exercise caution and review the privacy policies of any external sites you visit.

Your Rights:

You can restrict the collection or use of your personal data in the following ways:

When filling out forms on our website, look for an option to indicate that you do not want your information used for direct marketing.
If you have previously agreed to direct marketing and wish to withdraw your consent, you can do so at any time by notifying us in writing.

We will not sell, lease, or distribute your personal data to third parties without your permission unless required or permitted by law.

You have the right to request details about the personal information we hold about you. A small fee may apply. To request this information, please contact us in writing.

If you believe that any information we hold about you is incorrect or incomplete, please notify us as soon as possible, and we will promptly correct any inaccuracies.

If we provide you with a quote for services but you do not place an order, we will retain your details for future reference, including for re-quoting purposes. We maintain records for a minimum of 7 years.

We are registered with the Information Commissioner’s Office.

Cookies

A cookie is a small file that requests permission to be placed on your electronic device. Once you agree, the file is added, allowing the cookie to help analyze web traffic or notify us when you visit a specific site. Cookies enable web applications to respond to you as an individual, tailoring their operations to your preferences by gathering and remembering information about your likes and dislikes.

We use traffic log cookies to identify which pages are being accessed, which helps us analyze data about web traffic and improve our website to better meet customer needs. We use this information solely for statistical analysis.

Overall, cookies enhance your experience on our website by allowing us to monitor which pages you find useful and which you do not. Importantly, a cookie does not give us access to your computer or any personal information, aside from the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually adjust your browser settings to decline them if you prefer. Please note that declining cookies may prevent you from fully utilizing all features of our website.